Effective Date: August 13, 2026
L&M Landscape Materials, LLC (“L&M,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, make a purchase, request a delivery, apply for a credit account, or otherwise interact with our business.
We may collect the following information:
• Name, address, telephone number, and email address
• Billing and delivery information
• Purchase, order, and transaction history
• Credit-account and business information
• Communications sent through our website, social-media pages, email, or telephone
• Website usage information, including IP address, browser type, device information, and cookies
• Any other information you voluntarily provide to us
Payment-card information may be processed by a third-party payment processor. L&M may not directly store complete payment-card details.
We may use the information we collect to:
• Process purchases, payments, refunds, and deliveries
• Communicate about orders, accounts, products, and services
• Respond to questions and customer-service requests
• Maintain customer and business records
• Manage credit accounts and collect past-due balances
• Send promotional emails or text messages when permitted
• Improve our website, products, services, and customer experience
• Prevent fraud and protect our business, customers, and property
• Comply with legal, tax, accounting, and regulatory obligations
If you provide your telephone number or email address, we may use it to communicate with you about orders, deliveries, account activity, or customer-service matters.
We will send promotional text messages or emails only when permitted by law. Consent to receive promotional messages is not required as a condition of purchase. You may unsubscribe from promotional emails by using the unsubscribe option included in the message. You may opt out of promotional text messages by replying STOP. Message and data rates may apply.
Mobile telephone information and text-message consent will not be sold or shared with third parties for their own marketing purposes.
Our website may use cookies and similar technologies to remember preferences, understand website activity, improve performance, and support basic website functions. Your browser may allow you to block or delete cookies. Disabling cookies may affect the operation of certain website features.
We may share information with trusted service providers that assist us with:
• Payment processing
• Deliveries and order fulfillment
• Website hosting and maintenance
• Email or text-message communications
• Accounting, bookkeeping, and customer management
• Fraud prevention and legal compliance
These providers may access information only as reasonably necessary to perform services for L&M.
We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect the rights, safety, or property of L&M, our customers, or others.
L&M does not sell customers’ personal information for monetary payment.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, tax, and accounting requirements.
Subject to applicable law, you may have the right to request:
• Confirmation of whether we process your personal information
• Access to certain personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain information you previously provided
• The ability to opt out of certain uses of your information
To submit a privacy request, contact L&M using the telephone number below. We may need to verify your identity before completing a request. Certain information may be retained when permitted or required by law.
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Our website or social-media pages may contain links to third-party websites. L&M is not responsible for the privacy practices, security, or content of those third parties. We encourage customers to review their privacy policies.
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date. Continued use of our website or services after an update constitutes acknowledgment of the revised policy.
For questions, concerns, or privacy requests, please contact:
L&M Landscape Materials, LLC
Phone: (865) 523-9233
Copyright © 2024 LM Landscape Materials - All Rights Reserved.
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